Quoting a job without seeing the bike is often difficult and not necessarily completely accurate. With that in mind, often times quotes will give you, the customer, an idea of what to expect and whether or not a fix is worth doing.
Looking up and finding available parts can often be time consuming. For that reason, we charge an hour of shop time to complete any quote. This is not a diagnosis, but simple a quote based on the information you give. If you end up bringing your bike to Cycle Clinic, the diagnosis supports the quote, and we end up using the parts quoted, that fee will be reimbursed.
Quoting a job without seeing the bike is often difficult and not necessarily completely accurate. With that in mind, often times quotes will give you, the customer, an idea of what to expect and whether or not a fix is worth doing.
Looking up and finding available parts can often be time consuming. For that reason, we charge an hour of shop time to complete any quote. This is not a diagnosis, but simple a quote based on the information you give. If you end up bringing your bike to Cycle Clinic, the diagnosis supports the quote, and we end up using the parts quoted, that fee will be reimbursed.